Privacy Policy
 Athlete Plus Education
 Last Updated: February 12, 2026

  1. Introduction

Athlete Plus Education (“we,” “our,” or “us”) is committed to protecting the personal information of individuals who use our online continuing education platform.

This Privacy Policy is adopted in accordance with:

• The Act respecting the protection of personal information in the private sector (Quebec Law 25)
 • The Personal Information Protection and Electronic Documents Act (PIPEDA)

This Policy explains how we collect, use, disclose, retain, and protect personal information.

Athlete Plus Education remains responsible for personal information collected through its platform, including information processed by third-party service providers on our behalf.

  1. Privacy Officer

In accordance with Quebec Law 25, the person responsible for the protection of personal information is:

Janie Cournoyer
 Privacy Officer
 Athlete Plus Education
 Email: [email protected]

The Privacy Officer is responsible for ensuring compliance with applicable privacy legislation.

  1. Personal Information We Collect

We collect only the personal information necessary to operate our continuing education platform.

Information You Provide

• Full name
 • Email address
 • Mailing address (if required)
 • Professional license number (if required)
 • Course enrollment information
 • Course completion records
 • CEUs earned

Payment information is processed securely through third-party payment processors integrated into our platform. Athlete Plus Education does not store complete credit card information.

Technical Information

Through our hosting platform, certain technical information may also be collected as necessary for platform operation, including IP address, browser type, device information, and usage data.

  1. Hosting Platform – Thinkific

Athlete Plus Education uses Thinkific Labs Inc. (“Thinkific”) as its online course hosting provider. Thinkific provides infrastructure for account management, course delivery, data storage, and payment integration.

Thinkific processes personal information on our behalf in order to provide these services. Thinkific acts as a service provider and is contractually required to safeguard personal information.

For additional information about Thinkific’s privacy practices, please refer to their Privacy Policy at:
https://www.thinkific.com/privacy-policy/

Athlete Plus Education remains responsible for personal information collected through its platform.

  1. Purposes for Collection

We collect and use personal information for the following purposes:

• To create and manage user accounts
 • To process course registrations
 • To provide access to course content
 • To track course completion
 • To issue certificates
 • To verify CEUs with professional associations
 • To comply with legal and regulatory requirements

We limit collection to what is necessary for these purposes.

  1. Consent

By registering on our platform and providing personal information, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions. Withdrawal of consent may limit or prevent access to certain services.

  1. Disclosure of Personal Information

No Sale of Personal Information

Athlete Plus Education does not sell, rent, trade, or otherwise disclose personal information to third parties for commercial purposes.

CEU Verification Disclosure

For the sole purpose of verifying continuing education credits, we disclose only the following information to relevant professional associations or regulatory bodies:

• Full name
 • Course(s) completed
 • Number of CEUs earned

No other personal information is disclosed. Specifically, we do not disclose email addresses, mailing addresses, payment information, IP addresses, or account credentials. This disclosure is strictly limited to CEU verification.

Service Providers

We may share personal information with service providers such as Thinkific and payment processors to operate our platform. These providers may only use personal information to provide services to Athlete Plus Education and must implement appropriate safeguards.

  1. Cross-Border Processing

Personal information processed through our hosting provider, Thinkific, may be stored or processed outside Quebec or outside Canada depending on Thinkific’s infrastructure and service providers.

Athlete Plus Education relies on Thinkific’s contractual and technical safeguards to ensure that personal information receives protection consistent with applicable privacy legislation.

  1. Safeguards

We implement reasonable administrative and organizational safeguards appropriate to the sensitivity of personal information. Access to personal information is limited to what is necessary to operate the platform.

While no method of transmission or storage can be guaranteed to be completely secure, reasonable measures are taken to reduce risks.

  1. Retention and Destruction

We retain personal information only as long as necessary to maintain CEU records, meet professional association requirements, and comply with legal obligations.

When personal information is no longer required, it is securely destroyed or anonymized in accordance with applicable legislation.

  1. Accuracy

We take reasonable steps to ensure personal information is accurate, complete, and up to date. Users may request correction by contacting the Privacy Officer.

  1. Access and Rectification Rights

In accordance with Quebec Law 25, individuals have the right to request access to their personal information and request correction where applicable.

Requests must be submitted in writing to the Privacy Officer. We will respond within the timeframes required by law.

If you believe your privacy rights have not been respected, you may file a complaint with the Commission d’accès à l’information du Québec.

  1. Confidentiality Incidents

In the event of a confidentiality incident presenting a risk of serious injury, we will notify affected individuals and the Commission d’accès à l’information du Québec where required and maintain a register of such incidents as required by law.

  1. Automated Decision-Making

Athlete Plus Education does not use personal information to make automated decisions that produce legal or similarly significant effects.

  1. Cookies and Technology

Our platform may use cookies or similar technologies necessary for functionality and performance. Users may adjust browser settings to refuse cookies, though some features may not function properly.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Last Updated” date.